Shipping policy

At Nova Nesty, we aim to provide a smooth and reliable shipping experience for every customer. We offer free shipping on all eligible orders within the United States.

Please review our shipping policy below to understand our order processing and delivery timelines.

1. Shipping Locations

Nova Nesty currently ships within the United States only.

We do not offer international shipping at this time. Orders with shipping addresses outside the United States cannot be fulfilled.

2. Shipping Costs

Free Shipping on All Orders

We offer free standard shipping on all orders delivered within the United States. No additional shipping charges will be applied at checkout for standard shipping.

3. Order Processing Time

Orders are typically processed within 2–3 business days after they are placed.

Order processing includes order verification, preparation, and packaging before shipment. Orders are not generally processed on weekends or public holidays, which may affect the processing timeline.

Once your order has been shipped, you may receive a shipping confirmation with tracking information when available.

4. Shipping and Delivery Time

Our estimated shipping and delivery timeline is as follows:

Order Processing Time: 2–3 business days
Transit Time: 3–5 business days
Total Estimated Delivery Time: 5–8 business days

Delivery times are estimates and may vary depending on your delivery address, carrier operations, weather conditions, and other circumstances beyond our control.

5. Order Tracking

When tracking information is available, we will provide it through your shipping confirmation email. You can use the tracking details to monitor your shipment and check its delivery progress.

Please allow some time for tracking information to become active after your order has shipped.

6. Delayed Shipments

Although we aim to deliver orders within the estimated 5–8 business day timeframe, occasional delays may occur due to carrier disruptions, severe weather, holidays, or other unforeseen circumstances.

Nova Nesty cannot guarantee delivery on an exact date. We appreciate your patience if your shipment takes longer than expected.

7. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout. Please review your address carefully before submitting your order.

If you notice an error in your shipping details, contact us as soon as possible. We cannot guarantee that address changes can be made after an order has been processed or shipped.

8. Lost or Missing Packages

If your order has not arrived within the estimated delivery timeframe, please check your tracking information first. If you still need assistance, contact our support team so we can help you investigate the issue.